Looking at the Omnilert Timeline, you'll note that events are displayed in a chronological order. Each kind of event will have its own icon to help make the visual representation even more powerful.
Use this guide to interpret the various event types in your timeline.
Messages are any messages sent from the Send Message page. These are your free-typed messages that were sent immediately after composition with the Send message button.
Scenarios are messages (or groups of message actions) sent via the launch of a scenario.
There can be multiple actions (and thus multiple messages) inside a single scenario launch.
Scheduled messages are, as the name implies, messages that were composed, but sent later (scheduled) instead of being sent immediately.
The timeline can display SMS responses from subscribers who reply to the texts sent.
To view and reply to a conversation with a subscriber, simply click on the conversation and respond. (See video)
Triggers are events that initiate the launch of a scenario. When a trigger event occurs, information about the triggering event and scenario launched will appear in the timeline.
Each trigger type (SMS, SMTP, etc.) will have details that are tailored to that event.