Avatar

Omnilert Support

We’re here to help you be successful through the setup, use, and management of Omnilert.

  • Total activity 498
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 20
  • Subscriptions 269

Activity overview

Latest activity by Omnilert Support
  • Avatar

    Omnilert Support created an article,

    Groups: How to view/assign Groups to Admins

    To view and/or edit a Group's assigned admins, go to People > Groups > Public (or Private) and click on the desired group in the list.   Then select the Permissions tab to view the assigned ...

  • Avatar

    Omnilert Support created an article,

    Subscribers: Reset a subscriber's password

    As an Omnilert admin, you can manually reset a subscriber's password via the People >> Subscribers >> Active list.  Simply locate the desired subscriber(s) in the list and check the box...

  • Avatar

    Omnilert Support created an article,

    Admins: Assign multiple admins to a group

    Depending on the Admin Role and access permissions assigned to each admin, your Omnilert admins can only view and send messages to the groups to which they've been "assigned". Assigning g...

  • Avatar

    Omnilert Support created an article,

    Subscribers: Adding Subscribers to Groups

    There are two simple ways to add Subscribers to Groups via the administrator portal.   To view/adjust selected Groups for a Subscriber To view the Groups selected for a specific subscriber, go to t...

  • Avatar

    Omnilert Support created an article,

    Facebook: Duplicate Status Message

    If your post to your Facebook page is rejected, your Timeline history will show the error collected from Facebook.  A common error that we see is "Duplicate status message" when an instit...

  • Avatar

    Omnilert Support created an article,

    When I create new subscribers, they're "Inactive"?

    When an admin manually adds a new subscriber using the People >> Subscribers >> Add Subscriber utility, those new subscribers will be created as "Inactive" subscribers by defa...

  • Avatar

    Omnilert Support created an article,

    Facebook: Resetting your Facebook Page's "Access Token"

    Sending messages to your organization's Facebook Page requires that a Facebook user profile who is an administrator for that page "grant access" to Omnilert (See Endpoints: Facebook ) Whe...

  • Avatar

    Omnilert Support created an article,

    Cancelling feed items on RSS and Web Widgets

    Feed items will remain published until their expiration time passes for certain feed-based endpoints, such as RSS and Web Widgets. At that time, they will be marked for automatic removal from the f...

  • Avatar

    Omnilert Support created an article,

    My mobile carrier isn't in the list, what should I choose?

    Omnilert supports a long list of mobile carriers. However, if your mobile carrier isn't listed when signing up for SMS (text message) alerts from Omnilert, choose the carrier setting of Other. This...

  • Avatar

    Omnilert Support created an article,

    Submitting a Support Ticket

    Getting support for Omnilert is easy. Of course, this knowledgebase provides many answers to common questions. Be sure to search the site or check out our FAQ section for quick answers to common qu...