Frequently Asked Questions
- Platform Updates
- Which web browsers are supported?
- Why can't I see all of the menus/features?
- What is "Total characters allowed reduced to 70..."?
- Timeline: What are the various Timeline event types?
- Send Message: "Warning. You have at least one endpoint offline"
- Does Omnilert support Single Sign-On (SSO)?
- How do I use the Web Widget via HTTPS?
- Can endpoints be renamed?
- Timeline: Desktop Alert - Message Status Info
- Timeline: "Email Read" in Timeline & Message Activity Details
- Can messages be deleted from the Timeline?
- What is the difference between "Accepted by Carrier" and "Delivered to Handset"?
- When/how to use Opt-Out Mode for managing subscribers
- When I create new subscribers, they're "Inactive"?
- Groups: View subscribers in a specific Group
- "Opt-out" vs "Opt-in"?
- Mobile opt-in
- Adding the Omnilert Admin Portal to an iOS Device's Home Screen
- What is a "Short Code"?
- Admin: Why don't I see my own admin account listed?
- What do "Operator", "Restricted", and "Fast Busy" mean?
- Can I convert a "subscriber" into an "admin"?
- How can I prevent Omnilert emails from going to "Spam"?
- What is "Prerouting Complete" in the SMS message history?
- What does "Carrier Unavailable" mean for SMS?
- What does "Fail - Invalid Service Type" mean for SMS?
- What is "Carrier could not be resolved by CNS"?
- Subscriber management: mapped data import
- What is the Scenarios app "Account Key"?