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  1. Omnilert
  2. Admin Knowledge Base
  3. Frequently Asked Questions

Frequently Asked Questions

  • Platform Updates
  • Which web browsers are supported?
  • Why can't I see all of the menus/features?
  • What is "Total characters allowed reduced to 70..."?
  • Timeline: What are the various Timeline event types?
  • Send Message: "Warning. You have at least one endpoint offline"
  • Does Omnilert support Single Sign-On (SSO)?
  • How do I use the Web Widget via HTTPS?
  • Can endpoints be renamed?
  • Timeline: Desktop Alert - Message Status Info
  • Timeline: "Email Read" in Timeline & Message Activity Details
  • Can messages be deleted from the Timeline?
  • What is the difference between "Accepted by Carrier" and "Delivered to Handset"?
  • When/how to use Opt-Out Mode for managing subscribers
  • When I create new subscribers, they're "Inactive"?
  • Groups: View subscribers in a specific Group
  • "Opt-out" vs "Opt-in"?
  • Mobile opt-in
  • Adding the Omnilert Admin Portal to an iOS Device's Home Screen
  • What is a "Short Code"?
  • Admin: Why don't I see my own admin account listed?
  • What do "Operator", "Restricted", and "Fast Busy" mean?
  • Can I convert a "subscriber" into an "admin"?
  • How can I prevent Omnilert emails from going to "Spam"?
  • What is "Prerouting Complete" in the SMS message history?
  • What does "Carrier Unavailable" mean for SMS?
  • What does "Fail - Invalid Service Type" mean for SMS?
  • What is "Carrier could not be resolved by CNS"?
  • Subscriber management: mapped data import
  • What is the Scenarios app "Account Key"?
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