In addition to collecting percentage statistics of responses and sending follow-up messages/questions to subscribers, Engage provides a roster/list of the subscribers messaged as well as their responses (or lack thereof).
To view a list of the subscribers for each response to a question (or the "No Response" list), simply click on the number of responses shown to the right of the desired response.
Omnilert will then display a list of the subscribers who submitted that response to your question as well as information about read/response times. (Hover your mouse over a response to see the exact timestamp.)
Columns can be re-sorted by clicking on the desired column header. Also, you can search for a specific subscriber by name by typing into the "Search Subscribers" box at the top of the list.
Note: If the follow-up is a "message" (not a "question"), then the roster list will not include a "response" column as follow-up messages don't include the option to respond.
To view the details for a specific subscriber, simply click the icon next to their name in the list.
Filtering and searching the Engage Response Roster
You can filter and search the Engage Response Roster to locate specific respondents within a response group.
To filter results by Tags, simply select "Tags" from the list and then either type the tag name or click to browse the list of all available tags.
To filter by Groups, change the dropdown to "Groups" and then select from the available groups for this message.
Note: You can also search within the filtered list by typing all or part of the subscriber's name or username into the "Search Subscribers" section.
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