Getting Started: How to send a message

This guide is intended to cover some of the most basic administrator functions in Omnilert 6. In Omnilert, admins are those that log in to send out messages and/or manage the service for your organization.

To start, log in as an administrator. Once logged in, you can send messages in two ways: 

Method 1: By launching a scenario 

If your organization uses Scenarios to pre-plan messages, you can launch scenarios by clicking Scenario Manager >> Launch

Any scenarios assigned to you will be visible on-screen with a "launch" button. Click Launch to activate that scenario and launch its messages immediately.

Some scenarios may pop up and request that specific text content is typed in. Enter the appropriate content before sending your alerts. (Check with your local account admin for instructions specific to your instance.)

For more details about how to launch a scenario, see Launching a Scenario

Method 2: By composing and sending a message on-the-fly

If you do not want to use a pre-composed Scenario, you can also compose and send messages on-the-fly.

To compose and send a message, select Send Message on the main menu.

Send a message by completing 3 steps and then clicking the Send Message button:

Step 1. Select who will receive the alert

Choose from any available groups as appropriate. 

Selecting "All Subscribers" will send to all registered subscribers in the organization's account, regardless of groups. (NOTE: 'All Subscribers' may include subscribers beyond those groups you're assigned!)

Please note that the groups visible for you will depend on your account's settings as well as your assigned administrative permissions within your account.

A count of the number of subscribers registered to each group will display on the right-hand side of the Groups list.

Step 2. Select how they will receive the alert

Next, select which endpoints to activate.

This includes delivery services like SMS (texts) and Email, as well as social media, websites, digital signage or any other connected services or devices. The options available to you will vary based on your Omnilert system's setup.

Step 3. Compose your message.

Enter a "Subject" and a "Message" into the spaces provided. (If you're just sending SMS/text messages, then a subject may not be needed.)

Your organization might provide you with pre-composed templates to choose from, as well. 

Note that the system provides a character counter below the message area. Some endpoints, such as SMS, will have limits on the number of characters per message. Be sure to keep your message within that limit.

Once your message content is ready, click the Send Message button. 

For a step-by-step walkthrough of how to send a message on-the-fly, see Sending a Message [VIDEO]