To test that your device can send/receive texts to/from Omilert, simply text the word TEST to 79516*
You should receive a prompt reply from 79516 as follows:
"You have successfully received a test SMS from the Omnilert network. Msg&data rates may apply."
If you receive such a reply, your device is able to receive Omnilert alerts. If you receive no response or an error, please check with your wireless carrier to ensure that your service allows subscriptions to shortcode text services like Omnilert.
If you cannot receive a response from 79516, please check the following:
- Is your phone within service range? Most cell phones have an antenna icon on the display screen that shows the strength of your current signal. If your signal is weak or out of range, please move your phone to a location with a better signal for enough time to receive the message.
- If you have a strong signal, does your cell phone service plan include SMS text messaging? Not all cell phone plans include text messaging or you may have opted out of that service option, so you may need to contact your service provider to add text messaging services to your plan.
- You may not have a compatible texting plan. Not all text messaging plans allow messages from services such as Omnilert. Your text plan may include “mobile-to-mobile” texting, referred as “mobile-originated”, but not allow messages from online services, referred as “mobile-terminated”. Please check with your service provider to ensure that your text service is not limited to mobile to mobile text. This is especially true for pre-paid cell phones.
- Have you set up a personal firewall on your mobile device to block unknown senders of messages? If so, please add and shortcodes 70359, 79516, 50911, and 84483 to your whitelist of approved senders.
- Some wireless providers will not deliver text messages if your cell phone bill is not paid in full. If you have payments outstanding, you may be able to receive phone calls, but not text messages until your account is in good standing.
- If you have been getting text messages from Omnilert but they’ve suddenly stopped, the organization you are signed up for may have stopped issuing alerts – contact your organization to see if this is the case. If not, this is likely an issue with your wireless provider. Please contact your carrier and inform them that you are no longer able to receive messages from Omnilert shortcodes: 70359, 79516, 50911, and 84483.
* Omnilert message service. Standard message and data rates may apply. Text STOP to cancel texts from Omnilert at any time.