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Omnilert Support

We’re here to help you be successful through the setup, use, and management of Omnilert.

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  • Subscriber Import: Command-Driven Upload

    The Omnilert Subscriber Import utility is used to import subscriber data via CSV upload files. The command-driven upload option allows complete control over subscriber data via simple commands. Thi...

  • Single Sign-On: Configuring subscriber logins using self-hosted Windows Server with ADFS

    Omnilert can be configured to manage subscriber logins using Shibboleth/SAML. A non-federated SAML connection can be set up using your self-hosted Microsoft Server running Active Directory Federate...

  • Endpoints: SMS (Text Messaging)

    The SMS service sends text messages to recipients. Texts from Omnilert send through the common short code 79516 to all major US carriers. The configuration options for SMS are quite simple: From N...

  • Endpoints: Email Configuration

    Omnilert includes a default Endpoint to send email to subscribers who have an active and validated email address. Emails sent by Omnilert will come from no-reply@omnilert.com as the sender address....

  • Subscriber Portal: Simple Customization [VIDEO]

    The Subscriber Portal offer massive flexibility in that you can customize its look and feel to match virtually any website. For most institutions, a "total conversion" isn't necessary. Simply uplo...

  • Subscriber Portal: Custom CSS

    One of the most powerful options provided is the ability to completely customize the Subscriber Portal using CSS (Cascading StyleSheets).* The Custom CSS tab in the Settings >> Subscriber Portal se...

  • Subscriber Import: Simple Upload

    The Omnilert Subscriber Import utility is used to import subscriber data via CSV upload files. Two CSV file layouts are available. The "simple upload" layout is used to upload subscribers using a b...

  • SMTP Triggers: Special Variables

    SMTP Triggers are used to automated the launch of a Scenario via Email. You can create a customized message action from an email trigger by using the following variables in your saved Action messag...

  • Groups

    Groups are the mechanism to sort a subset of subscribers within Omnilert. Typically, groups are used to select a large number of subscribers for an outgoing message. When sending a message, you can...

  • My Profile: Simulator Mode

    For training purposes, Omnilert includes a special mode that you can enable called "Simulator Mode". As the name implies, this mode is intended to allow an administrator to simulate sending an aler...